We’re here to help
Frequently Asked Questions
CarCharging provides EV charging services in convenient locations including apartment and condominium communities, parking garages, shopping malls, office parks, hotels, and convenience stores. CarCharging typically pays for all hardware, installation, maintenance, and related services for public EV charging stations; therefore, eliminating capital costs for property owners.
The length of time necessary to charge an EV depends on the rate at which the car charges and the type of charge used. Our EV stations offer Level 2 charging, which provides 240 volts with 32 amps of power. The average time to charge a depleted car battery to full capacity is ~3 – 4 hours.
Most EVs display the charging status on the dashboard. The EV station will also indicate the charging status on the display. Additionally, by obtaining and activating your evCharge card, you may enable email and/or text alerts for notifications:
- Charge Completed
- Plug-Out Detection
- Ground Fault Detection (GFCI Trip)
- Over-Current Detection
Our EV stations offer Level 2 charging, which provides 240 volts with 32 amps of power to quickly recharge an EV battery. Additionally, some of our EV stations also provide an additional port for Level 1 charging, which provides 120 volts.
If there is an issue with the station or charging, please call the 800# listed on the EV station. Representatives are available 24 hours/day, 7 days/week. You may also send feedback to CarCharging via email (Info@CarCharging.com).
For questions about Nissan’s “No Charge to Charge” program and “EZ-Charge”, please visit www.ez-charge.com
- EVs save money! EV Maintenance Costs are also as much as 50% lower than gasoline-powered cars!
- EVs reduce greenhouse gas emissions. EVs release 70% fewer emissions than gasoline-powered cars.
- EVs help reduce the nation’s dependence on foreign oil.